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ElderCare Help Center
Search our frequently asked questions for more information on our services.
Everything you need to know about payments and plans all in one place.
How do I cancel my subscription?
Does my subscription apply to all sites?
Does my subscription automatically renew?
How do I prevent my subscription from automatically renewing?
What is your refund policy?
Why is there a charge on my credit card statement?
Why is my credit card being declined?
Where do I find my current subscription details?
How do I upgrade my Basic account?
How do I subscribe to a plan when registering?
What do I get on the Basic plan?
What's the difference between a monthly, quarterly, or yearly subscription?
Where do I find the receipts/invoices for my subscription payments?
How do I change my plan type?
How do I update my credit card information?
How do I reactivate my subscription?